1. Eligibility for Refunds

We at West Coast Dental Ltd. T/A Handpiece Harry (hereafter referred to as “The Company”) want you to be satisfied with your purchase. If you are not completely happy, you may request a refund under the following conditions:

• The item must be unused and in its original packaging.

• Refund requests must be made within 14 days of purchase.

• Digital products or services may be non-refundable, unless stated otherwise.

2. Refund Process

To request a refund, please follow these steps:

1. Contact our support team at [your email] with your order details.

2. Return the item (if applicable) using the provided instructions.

3. Once received, we will inspect the item and process the refund within 7 business days.

3. Non-Refundable Items

Certain items may not be eligible for refunds, including:

• Personalized or custom-made products

• Digital downloads

• Gift cards

4. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account first.

• Contact your payment provider, as processing times may vary.

• If you still have concerns, reach out to us at he***@************ry.ie

5. Changes to This Policy

The company reserve the right to update this policy at any time. Any changes will be posted on our website.